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Greeting's! My name is Melinda Moses! I signed a contract with first call movers May 2013 w/ Rep.Steve Labell with a deposit of $830.00! Pick up date 6/27/2013 from Buford Ga. With another &830.00 fee First Delivery Date 7/2/2013 To Newark Delaware & My furniture was never delivered after the 30th business day & never left the warehouse in ga. I called first call movers over 30 times & spoke with different representatives...Ron, Sam, Kimberly &... Read more

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To Whom It May: My name is Diana Clay, Job #B5431289. On 1/19/2013, I submitted a quote for relocating services. Spoke with AJ Keaton and booked and locked in price quote. I was also advised to make a deposit, to keep that rate. I received a called from one the representative. After speaking with him, getting a price quote, it seems like a great price. I placed a called in April to change my date for a early date. After speaking with several... Read more

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First Call Movers - Awful Experience
1 of 6

I got my stuff with a big hole on my coffee table, damages and missing pieces of my day bed. We filed a claim and the answer is DENIED why ? "No notations noted on the delivery documents" Although on the same day we called the company and ask for what we need to do, they told us to file a claim and we did but after 1 week we received the letter that all claims are denied. When first time we called the time about the claim (the day we received... Read more

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First Call Movers representative Jillian lied to me about the binding estimate and the cost of transporting my furniture. The movers arrived late, packed my belongings on their small rented Penske truck, then informed me that instead of 636 cubit feet, I was now 1000 cubit feet and that instead of my final balance being $505, it was now $1426, and that if I wanted my belongings back I had to sign a new estimate. This is a clear violation of the... Read more

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Our move from Texas to Washington has been a NIGHTMARE. While our "binding" estimate was $1369.35 we ended up paying $2,250.00 on this move. They told us that our furniture would arrive in approximately a week. However, it took close to 40 days! We were unable to reach anyone to figure out where our furniture was or when it would arrive. When we called, we would be forced to listen to horrible hold music for about 30 minutes or given a number to... Read more

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Driver arrived in unmarked truck went over instructions and proceeded to load furniture and then announced he would not take all items listed on inventory. Left HALF of the inventory refusing to take any more. His reason? The people at First Call don't know how to do their job and can't figure correct cubic feet and we were over the allowed limit. Some items arrived dented such as appliances. We already paid a big down payment before he... Read more

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NEVER USE THIS COMPANY! First Call Movers basically post your move at any TRUCK STOP and anyone going that way can do the job! They have no idea who these people are and there is no background check or drug test required! Basically any EX-***, Rapist, or Thief can pick up your move!!! The movers that showed up were unprofessional, unhelpful, misleading, and Rude! Only 1 of them spoke English!! They abandoned the moving job after going around... Read more

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This company has stolen my things. I had to file a complaint through the Federal Motor Carrier Safety Administration. If you need to do the same thing, the contact information is as follows: Phone: 888-368-7238 their web site: http://www.fmcsa.dot.gov/ Do not let this company do to you what it has done to me. Some of my things are not replaceable, they are sentimental. :*( All set with entering 100 words just to get the word out to people who... Read more

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I wish I had read all these complains here (as well as in other sites) before I used First Call Movers (FCM). They are experts in "bait and switch" - they "lock you down" with the promise of discounted rates, while they know you are in the process of reviewing quotes from different companies. Then, when you're already committed, and have no other choice, they jack up the price. Whatever discount they supposedly gave you in the beginning does... Read more

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First Call Movers When I made the contract with them to move my mom’s things from NC to Tampa, FL I was given a price and told that if I paid by credit card then the price would be locked in for the move. She, Jillian I think was her name, said that they needed a complete inventory of the contents of the home. I was able to provide a count when my brother got there (NC) a few days later. When I gave Jillian the correct amounts (counts) she... Read more

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